Pi Remote Mail-In Support Service
Pi Remote Mail-In Support Service is backordered and will ship as soon as it is back in stock.
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The Fastest Shipping
The Fastest Shipping
We ship faster because we built our own shipping 🤖 robot.
Pi Australia is operated by Little Bird, and we go to great lengths to ship your orders, often within minutes.
You can view shipping options and pricing at checkout without logging in.
For orders over 500g (such as bulky items), shipping may cost more than the initial estimate.
We deliver across Australia, and here are the options (based on your location; view them on the cart page):
- Standard Post: Starting at $7 (6+ business days, with tracking)
- Express Post: Starting at $11 (2+ business days, with tracking)
- Same Day Delivery: Available for Sydney orders.
- Non-metro WA, NT, SA, and TAS: May take an additional 2+ days.
Pi Remote Mail-In Support Service
Service Details:
- Mail-In Support Australia-Wide: Ship your Raspberry Pi to us, and we’ll conduct the support work at Little Bird Electronics HQ.
- Return Shipping Included: We’ll provide a prepaid return shipping label for your convenience. Once the issue is resolved, we’ll send your device back to you.
- Expert Consulting Service: This is a paid consulting service, not a warranty or free repair. Customers are required to cover all service costs.
- One-Hour Minimum Service: A minimum of 1 hour applies to all support sessions.*
- 100% Satisfaction Guarantee: If you’re not completely satisfied with our service, we’ll refund your money.***
How It Works:
- Choose Your Service: Select the PiRemote Mail-In Support Service and add it to your cart.
- Complete Your Order: Once your purchase is confirmed, we’ll provide you with a prepaid shipping label to send your Raspberry Pi to our HQ.
- We Fix Your Device: Our expert technicians will diagnose and resolve the issues at our Little Bird Electronics HQ.
- Receive Your Device: Once repaired, we’ll send your Raspberry Pi back to you, ready to go.
Common Issues We Can Help With:
- Raspberry Pi initial setup and configuration
- Troubleshooting hardware or software issues
- Networking and connectivity setup
- Project-specific support (e.g., IoT, robotics, media centres)
- Custom configurations and optimisation
Additional Information:
- *A minimum of 1 hour applies to all support sessions.
- **Extra charges apply for additional time.
- ***Our 100% money-back guarantee applies to service charges only (excludes parts), if your service was completed within the last 30 days.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
