Education Orders

Based in Sydney, Pi Australia is closely aligned with the specific requirements of educational institutions nationwide. We’re excited to present this dedicated page for our education-focused partners who share a passion for STEM electronics. Whether you represent a primary school, a university, or any institution in between, this resource has been created to serve your STEM electronics needs.

Eligibility for Education Orders

Pi Australia strives to support the Australian educational landscape. Our specialised education order benefits are open to:

Public Schools: All Australian public primary and secondary schools formally recognised by state or territory education departments.
Private Schools: All registered private primary and secondary schools within Australia.
Universities: Both public and private Australian universities, catering to undergraduate, postgraduate, or research students.
Government-Accredited Colleges: Colleges that hold official accreditation from the Australian government, offering vocational or tertiary-level education.

To access our educational discount, orders must be placed by an authorised representative of an eligible institution. We may request documentation or identification to confirm eligibility. If you have questions or need help verifying eligibility, reach out to our educational sales team.

Special Pricing

We understand the budget considerations of Australian educational institutions. While our everyday prices are already designed to be highly competitive, we also recognise the impact of larger orders.

Bulk Order Discounts: For institutions purchasing larger quantities, we have pricing structures intended to help you achieve maximum value.
Consistently Competitive Pricing: Operating primarily online allows us to minimise overheads and offer cost benefits across our entire product range.

If you’re planning a bulk order or wish to learn more about education-specific pricing, please contact our team. We’ll ensure you receive the best value for your institution’s needs.

Ordering Process

We’ve simplified the process of ordering from Pi Australia so that educational institutions can quickly and reliably secure the resources they require.

Browse and Select
Explore our range of STEM electronics and choose the items that fit your educational programmes.
Obtain a Quote or Create a School Purchase Order
- If you’d like an official quote before proceeding, simply let us know.
- Alternatively, you can prepare a school purchase order (or “school order” document) detailing the products, quantities, and delivery address.
Send Your Order
Submit your purchase order via email to team@littlebird.com.au.
Confirmation and Estimated Delivery
Once your order is received, we’ll verify the details and provide an estimated delivery date.
Payment and Despatch
After your order is finalised, we’ll forward payment instructions. Once payment is confirmed, we’ll pack and send your order to the nominated address.

If you encounter any issues, email us at team@littlebird.com.au. We’re here to assist at every step.

Customisation Options for Education Orders

We appreciate that different educational institutions have unique requirements. That’s why Pi Australia offers flexible customisation for bulk orders:

Custom Kits and Bundles
Bundle specific items together for particular course modules or lesson plans.
Product Adjustments
For certain items, adjustments may be possible to suit the goals of your programme.
Branding and Labelling
If you need products labelled or branded with your institution’s logo, let us know.
Special Packaging
We can explore packaging solutions that facilitate easy distribution or safe storage for large orders.

To discuss customisation, include a note in your order or quote request about your requirements. Our team will work closely with you to develop the best possible solution.

Payment Terms for Education Orders

We recognise that many educational institutions operate within specific financial protocols, so our payment terms are designed to accommodate these:

30-Day Terms
Once the invoice is issued, you have a 30-calendar-day window to settle payment.
Fixed Terms
Our 30-day payment period applies uniformly to ensure consistency for all education partners.
Invoice Details
Your invoice will contain full payment instructions and the breakdown of your purchase.
Accepted Payment Methods
We accept several payment methods, which will be outlined on the invoice.

If you need more information or clarification, please contact our team at team@littlebird.com.au.

Shipping and Delivery for Education Orders

Ensuring prompt delivery of your resources is a top priority at Pi Australia. Here’s how we handle shipping for educational institutions:

Carrier
We rely on Australia Post for shipping, offering secure delivery services nationwide.
Signature on Delivery
A signature is required upon receipt to confirm the order has arrived safely.
School Holidays and Closures
If your institution will be closed during certain dates, let us know and we can coordinate delivery times accordingly.
Tracking
Once your order is dispatched, we’ll supply a tracking number so you can monitor its progress online.

Delivery times can vary depending on your location, but we’ll offer an estimated timeframe when you place your order.

Returns and Warranty for Education Orders

We aim to supply quality products that meet your institution’s expectations. In the rare event that something isn’t right, here’s what you need to know:

No Change of Mind Returns - We don’t accept returns for change of mind or if products remain unused.
Faulty Items - If you receive a product with a genuine manufacturing fault, we’ll arrange a return.
Consumables - Consumable items are exempt from our warranty and returns coverage, given their nature.
Warranty Duration - Warranty periods can differ based on the product. Please retain any documentation indicating warranty length.
Returns Procedure - If you suspect a product fault, contact us with details (including order number and photos, if possible). We’ll advise on next steps.

If a return is approved, we’ll discuss suitable options, which could include a replacement or a refund. For any questions, email team@littlebird.com.au.

Support and Resources for Education Orders

Pi Australia is committed to more than just selling products. We want you to have ongoing support so that you can make the most of your STEM resources:

Knowledgeable Support - Our dedicated support team is on hand to help you troubleshoot any issues.
Online Documentation - We maintain a range of online guides, user manuals, and FAQs to help you get started.
Training Sessions - We periodically host workshops, webinars, or other sessions aimed at helping educators integrate our products into lesson plans.
Community Engagement - We encourage you to join our community of educators to share teaching strategies, lesson ideas, and success stories.

For any support-related matters or resource requests, email our team at team@littlebird.com.au.

Contact Information

We’re always here to assist with queries, orders, or support issues. You can reach Pi Australia at:

Physical Address (for deliveries and returns)
Pi Australia Pty Ltd
Unit 13, 8–12 Leighton Place
Hornsby, NSW 2077

Postal Address
PO Box 5036
South Turramurra, NSW 2074
Australia

Phone
1300 240 817

Email
team@littlebird.com.au

Purchase Orders at Pi Australia

Purchase Orders for Educational Institutions and Government Agencies

Pi Australia is an Australian-owned business. We welcome purchase orders (with net terms) from educational institutions and government bodies. You can place your order in either of the following ways:

Email: Send your purchase order (or a list of the items you wish to buy) to team@littlebird.com.au.
Online: Place your order via our website and choose the “Purchase Order” option at the checkout.

Should you need our business details (such as our ABN), they’re included below. If you need any assistance, please email or call us on 1300 240 817. We generally process purchase orders within the same NSW business day, though there may be occasions where it takes a bit longer.

Purchase Orders for Private Businesses

Private businesses can place orders online at any time. If your organisation requires payment terms, you’ll need approval before placing a purchase order. Educational institutions and government agencies do not require this pre-approval. Once your account is set up, the process is similar to that for schools.

We also provide our company details (including ABN) below. Orders are usually processed on the same NSW business day, subject to potential delays during busy periods.

Quotes for Private Businesses, Educational Institutions, and Government Agencies

If you need to purchase 1–20 units, our website typically offers the best pricing straight away. However, if you need a formal quote or intend to order in bulk, follow these steps:

Email: Write to team@littlebird.com.au, listing each product’s SKU and quantity.
Include Key Details: Let us know your delivery address and accounts payable information.

Our main business details, including our ABN, appear below. Also note that SKUs for each product can be found underneath the product title on our website.

If you prefer, you can download your cart as a CSV file from our site by selecting the “Download Cart as CSV” option.

Key Business Details

Downloadable Info Sheet

Company Information

Business Name: Pi Australia Pty Ltd
ABN: 15 634 521 449
ACN: 634 521 449

Contact Information

Phone: 1300 240 817
Fax: (02) 8319 2017
Email: team@littlebird.com.au

Physical Address:
Unit 13
8–12 Leighton Place
Hornsby, NSW 2077
Australia

Mailing Address:
PO Box 5036
South Turramurra NSW 2074
Australia

Bank Details

Account Name: Pi Australia
Bank: ANZ
BSB: 012306
Account: 316319624
Branch: Hornsby
Swift Code: ANZBAU3M

Insurance Information

Workers Compensation

Policy: 195660301
[Workers Compensation Certificate of Currency](#)

Public Liability Insurance

Policy: AU00000430-003
Expiry: 2/10/2025
Value: $20,000,000
[Certificate of Currency](#)

Product Liability Insurance

Policy: AU00000430-003
Expiry: 2/10/2025
Value: $20,000,000
[Certificate of Currency](#)

Professional Indemnity Insurance

Policy: AU00000430-003
Expiry: 2/10/2025
Value: $5,000,000
[Certificate of Currency](#)

Accounts Contact Details

Accounts & Remittance Contact: Madeleine Schappi
Accounts Email: team@littlebird.com.au
Remittance Email: team@littlebird.com.au
Sales Email: team@littlebird.com.au
Phone: 1300 240 817
Fax: (02) 8319 2017

Pi Australia Education Supplier IDs

For institutions that depend on specific vendor or supplier IDs within their procurement systems, please use the following:

NSW DET Vendor ID: 100135487
QLD OneSchool Supplier Number: S20017189
SA Department of Education Supplier: LBE2077

If you need further information or encounter any challenges referencing these details, don’t hesitate to email us at team@littlebird.com.au.

We remain committed to delivering reliable service and excellent value to our Australian educational partners. If you have any enquiries or special requests, feel free to get in touch. We look forward to assisting you with all your STEM electronics requirements.